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Articles and Case Studies

Our Consultants write about our work with clients.
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BPR, Lean Six Sigma, Operations

Gemba? I was There

Leaders need to spend more time at the real touch points impacting customers and employees. Only then will they truly understand the real situation so that they can take effective actions to improve performance. And, being seen in Gemba only in crisis situations undermines its value and leaves a negative stain on it.

Cases, Service

Do You Have a Clear Line-of-Sight?

Building a dashboard is a project itself. The ongoing review and adjustment is as important as changing strategy or processes. Reading business indicators is a management task. Using dashboards combined with effective process management and improvement interventions ensures the organisation’s continuous renewal.

Competency, HR Strategy, Lean Six Sigma, Workforce Planning

Excuse Me, Why Should HR Know About Six Sigma?

Given today’s need for HR professionals to be Strategic Business Partners, to be a ‘Voice of Conscience’ to the CEOs as well as Champion for the Employees, those with background in proven management methodologies and tools such as Lean, Six Sigma or Kaizen have a great advantage. An HR Professional who can present his business case for HR strategies and interventions with a compelling return on investment will be respected and regarded. Having the knowledge and exposure in cost and time estimates, in analytical thinking processes as well as fact-based strategies and decision making will open doors.

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