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We at COE assist our clients in capturing the requirements & feedback from their internal and external customers. Read More
We help develop initiatives to provide these customers with the best-in-class service and product quality, and convert these to strategies.
We at COE apply state-of-the-art approaches, like Innovation or Lean Six Sigma to improve existing processes. Read More
And, we create new ones to deliver measurable results. By injecting Innovation techniques into these approaches, we ensure thinking out-of-the-box.
We at COE identify the development opportunities for individuals and teams. Read More
We lead them to higher levels of capability and performance through leadership training & development. And, we mobilise their drive to mastery of new problem-solving and change management skills.
Our dynamic approach builds the right combination of Customers, Operations and Enablers to deliver measurable results for both business and employees.
We enhance learning through powerful role-play simulations and games.
With these, learning is fun and ultra effective. It creates memorable experiences and lasting teams.
Equip leaders, managers and employees with skills and knowledge to identify & explore opportunities for change, generate, champion and implement innovative ideas to sustain innovative thinking and practices within the organisation.
Get certified as Lean Six Sigma Yellow Belt, Green Belt or Black Belt to drive end-to-end improvement using the powerful and proven DMAIC (Define-Measure-Analyse-Improve-Control) methodology.
Make a vital step to Strategic Workforce Planning and Capability Development. We support our clients in identifying, defining and assessing required competencies for all staff towards successful performance in the job.
Practical and useful products at an affordable price.
Check out our latest addition of Data Analytics and Lean Six Sigma books as well as Leadership Competency Cards, Bridging Cards and others.
We continuously write about what we have learned during the work with our clients – to the benefit of the next ones.
Tan ABC, van Dun DH, Wilderom CPM. What leader behaviors evoke employee innovative work behavior in Asia? Validation of a new survey scale. Journal of Management & Organization. Published online 2024:1-29. doi:10.1017/jmo.2024.32
Tan, A. B. C., Van Dun, D. H. and Wilderom, C. (2023), Lean innovation training and transformational leadership for employee creative role identity and innovative work behavior in a public service organization in International Journal of Lean Six Sigma.
, V, & (2021). Innovative work behavior in Singapore evoked by transformational leaders through innovation support and readiness in Creativity and Innovation Management, 30(4), 697– 712.
Uwe H Kaufmann, Amy BC Tan: Data Analytics for Organisational Development: Unleashing the Potential of Your Data. ISBN 978-1119758334. Wiley, July 2021.
Uwe H Kaufmann. Lean Six Sigma Nuggets – A Detailed Guide to Successful Lean Six Sigma Projects. ISBN 978-1543744637.
We value feedback by our clients who benefit from our customised solutions.
CEO, Hatten Hotels Worldwide in 2024
The Innovation and Change Management Workshop by COE Pte Ltd has been a game changer for our F&B Operations team. Uwe’s and Amy’s deep understanding of the challenges unique to our industry ensured that the workshop was not only relevant but also incredibly impactful. Read More
Their practical insights and hands-on approach resonated with our team members, sparking meaningful discussions and inspiring innovative solutions. Uwe and Amy’s ability to blend theoretical concepts with real-life examples from the F&B sector helped us grasp complex ideas and envision their application in our day-to-day operations.
Beyond just imparting knowledge, Uwe and Amy fostered a collaborative environment where every team member felt valued and empowered to contribute. Their guidance equipped us with the tools and strategies necessary to embrace change and drive continuous improvement within our organisation.
Thanks to COE Pte Ltd’s workshop, our team is now better equipped to navigate the dynamic day-to-day operations with confidence and agility. We wholeheartedly recommend Uwe’s and Amy’s expertise to any business looking to stay ahead of the curve and thrive amidst change.
MD, BR Metals in 2023
It is with pleasure that I write this letter to express my gratitude to COE Pte. Ltd. for their incredible service. Their professionalism, attention to details, and commitment to quality have been truly exceptional. COE have shown sensitivity and consideration for our company’s needs during the Human Capital Development Project (HCDP). Read More
In particular, Amy helped us to understand the role of human capital in business strategy and how it provides future direction. This allowed us to develop a comprehensive talent development strategy that aligned with our goals and objectives.
At every phase of the project, Amy has been very professional and helped us to understand the concepts and tools used in the HCDP which lived up to their commitment to provide quality service with kindness and care for our business. She demonstrated professionalism which has far exceeded our expectations. Their team’s expertise has been invaluable to our business and we have seen great success as a result.
We look forward to continuing our relationship with COE for many years to come.
Director, SUTD in 2021 about Book “Data Analytics for Organisational Development“
This is an excellent book for anyone interested to know more or master data analytics, as well as how it can be applied in organisational development, never mind how much prior knowledge one has in this area. Read More
Beginners definitely will benefit from the highly technical concepts made approachable as the authors are adept at explaining challenging topics in simple language, and the materials are presented in a highly systematic, step-by-step and coherent manner. Practitioners also stand to gain new insights from this book, and the book will come in handy as a quick guide book for refresher purposes. And the many case studies incorporated are very useful, illustrating effectively how the various techniques and processes introduced are practiced in real life. All in all, this book is pleasant to read and worth owing. It offers a comprehensive and in-depth view about the subject matter.
GM, Noel Gifts International in 2021:
Both Uwe and Amy exemplified a high level of professionalism and have gone the extra mile many times to provide insight to the management. We appreciate this partnership we have with them. We will not hesitate to work with COE Pte Ltd again should the opportunity arise. Read More
It was a pleasure for Noel Gifts International Ltd to partner COE Pte Ltd to develop a foundational understanding of the concepts and tools used in the Lean Six Sigma (LSS) methodology in a customised approach to achieve maximum benefits for the company. This project commenced in June 2020. There were 22 of us, divided into 6 teams. We were being trained and coached on the concept of LSS and how it can be applied to improve company business processes so that we can be more efficient and effective in our work.
The commencement of the project was challenged as we were in the midst of Covid-19. Nevertheless, both Uwe and Amy have been very dedicated, helpful and professional throughout the training. Even going to the extra mile to coach and go through our project materials through consultations with each of the small groups. They have made the session fun and enjoyable, though the training was conducted online.
At every phase of our training, our Management was also kept informed with progress reports. And at the end of the programme, they also provided project follow-up recommendations to ensure that the company could yield more.
We specialize in a wide array of organisational development fields and provide training, coaching and consulting to help you becoming a
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