Gemba? I was There
- 24
- Apr
- 2017
- Posted byElysia Tan
- inGeneral, Lean Six Sigma, Operations
- No Comments
Leaders need to spend more time at the real touch points impacting customers and employees. Only then will they truly understand the real situation so that they can take effective actions to improve performance. And, being seen in Gemba only in crisis situations undermines its value and leaves a negative stain on it.
Continue Reading...- Posted byPerry
- inCases, Manufacturing, Operations
- 2 Comments
An Australian construction equipment rental & leasing firm had decided to implement an Enterprise Resource Planning system in 12 months. During this 12 month period there was an expectation that all front-end services including Sales, Customer Service, Receivables, Payables, would be re-designed to achieve streamlining and simplification prior to ERP implementation. Operations spanned 18 cities […]
Continue Reading...HR Optimisation and Re-Engineering
- 02
- Jan
- 2009
- Posted byAmy
- inEnablers, HR Strategy, Operations
- No Comments
Today, organisations must change their priorities from a traditional focus on planning and control to emphasising speed, innovation, flexibility, quality, service and cost. The HR team has to demonstrate their commitment to meet these key business drivers. A major problem confronting HR managers today is to increase line management and employee productivity, provide higher more value-adding […]
Continue Reading...Recent Articles
- My Job Does Not Require me to be Creative
- Don’t Procrastinate Feedback
- The Future Challenges for the HR Practitioner
- Building the Muscles of Your Workforce
- Beware the Hawthorne
Recent Comments
- NILOY MITTER on My Job Does Not Require me to be Creative
- Eugene on My Job Does Not Require me to be Creative
- Bhupinder Kaur on Is Group Coaching Possible?
- Chiang Meng on Is Group Coaching Possible?
- UK on Don’t Automate, Obliterate!