Annual culture surveys are not good enough to connect managers and their staff. They are too formal and deliver only lagging information in a very stringent way. They cannot measure the daily pulse of the organisation. Other ways are needed to help sensing the heartbeat of the firm. Try Management by Walking About.Continue Reading...
“We have a problem. Our staff turnover is quite high; our people make many mistakes and do not take any initiative. Moreover it seems to be impossible to hire an HR director who can survive longer than 4 months,” said the frustrated CEO of a service management company with staff strength of about one hundred. […]Continue Reading...