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Management by Walking About

“People leave bad managers, not companies …,” is one of the results of a famous Gallup survey at corporations in the US. This does not mean we have “bad” people as managers. It rather means that not every high-performing employee is really suitable for a managerial position. Other surveys have shown that less than 30% of high performers have the ability to do well as supervisor.

Our Company Has No Heart

“We have a problem. Our staff turnover is quite high; our people make many mistakes and do not take any initiative. Moreover it seems to be impossible to hire an HR director who can survive longer than 4 months,” said the frustrated CEO of a service management company with staff strength of about one hundred. In addition, there were many rumours about nearly everything in the company – a sign for a harmful culture.

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