Waiting for the next “great innovative product idea” may never get you one step closer to a higher level of customer satisfaction, more revenue and consistent business growth. Instilling an innovative mind-set facilitated by some simple creativity tools that are supported by empowerment does. Innovate – every day.…
“But my job does not require me to be creative. I am not sure why I need to attend this workshop”, was the statement we received recently from a participant…
When I started dealing with data analytics, the focus was on learning the “sexy” statistics to help drawing business-relevant conclusions out of data. Graphical displays were always part of the…
Lean Government. Even to the seasoned Lean practitioner, this idea sounds far-fetched. Governments are traditionally seen as the epitome of bureaucracy and red tape, incomprehensible forms and endless queues. But there are workable Lean strategies for governments seeking to reduce waste. Eight are outlined here.…
MySupplyChain is part of a logistics MNC and quite successful in all their business units. However, as data has shown: they are loosing too many people.…
Running improvement projects in a wide variety of service organisations over the last couple of years, I had to relearn what I thought I had a good grasp of already. I had to restudy the basic drivers of productivity and process efficiency. Yes, it is certainly possible to drive productivity by process changes.…
“Tell me about an occasion when you introduced an idea to do the work in a different way. Can you elaborate, please?” is often the opening question during our competency-based…
“I did a lot of spaghetti walk this morning”, was uttered by my wife after we left our house. “What did you cover with your spaghettis?” was my question knowing…
The digital revolution not only opens up new opportunities for how organisations arrange work and structure themselves, but it also necessitates new ways of working and leading high performing teams…
Data analysts have not only the job to turn organisational data into information. They also need to master analytical storytelling.…
Data analysts have not only the job to turn organisational data into information. They also need to master analytical storytelling.…
The Year of the Golden Rat has presented us with unusual challenges we have newer seen before. Again. The last Rat, the Earth Rat, had given us the financial crisis. This one has brought Covid.
So, what can possibly be good about this Rat? It forced us to create the New Normal! …
The Year of the Golden Rat has presented us with unusual challenges we have newer seen before. Again. The last Rat, the Earth Rat, had given us the financial crisis. This one has brought Covid.
So, what can possibly be good about this Rat? It forced us to create the New Normal! …
When times are a bit tougher, we still have the memories of the terrific times everyone could experience in the past. One of my best moments? Being a volunteer at Singapore 2010 Youth Olympic Games. What a collection of memories……
I would like everyone in our organisation to have his personal career plan in his hands shortly after joining us was the message we received from Jason, the leader of…
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