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Gemba? I was There
24 Apr 2017

Gemba? I was There

Leaders need to spend more time at the real touch points impacting customers and employees. Only then will they truly...

Elysia Tan
Strategic Workforce Planning
18 Apr 2016

Strategic Workforce Planning

Strategic workforce planning is the process of matching workforce demand and supply over a foreseeable time period. Organisations conduct workforce planning...

Amy BC Tan
Job Redesign
10 Dec 2012

Job Redesign

Job redesign is about redesigning the tasks in a job so that it fits staff and business needs. For instance,...

Diana Yeo
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