1 Sep 2011
At some point in our life, some of us may have experienced a person who helped us to see our...
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13 Aug 2011
Here are some typical Questions and our Answers regarding the deployment of Lean Six Sigma in an organisation. If you...
1 Jul 2011
Not every organisation needs to develop process managers with Lean and Six Sigma skills. Yet, every organisation deserves to have...
24 Jun 2011
A few years ago I was leading a session for high potential managers in an international phone company. Before I...
11 Apr 2011
Two weeks after joining Central Bank in Germany, I spend a full week in the so-called Black Belt Training by...
2 Mar 2011
Thinking ahead is a cardinal rule of business. In addition to monitoring the daily operations of your business, succession planning...
1 Feb 2011
A team spends months on improving customer-facing branch processes of a bank. After benchmarking with sister companies across the world...
4 Jan 2011
Becoming a Black Belt is not for everyone. More important than statistical knowledge are personal traits and some leadership characteristics....
22 Dec 2010
Every year around December, he gets very busy. He plans for the big event and he wants to make sure...
1 Dec 2010
There are several invaluable lessons learnt during the different phases of YOG. A significant task has been the recruitment, preparation...
1 Dec 2010
I was chatting with a friend of mine who is in a senior leadership position. He wanted to implement a...
27 Nov 2010
Discussing workforce planning with an HR professional of a government entity in Singapore we explained our approach that starts from...
1 Sep 2010
Imagine you join a new kind of job in a different line of business you don’t have any experience in....
15 Aug 2010
Especially in service organisations, productivity is usually quite low due to a lack of efficiency caused by a missing focus...
5 Aug 2010
“We need to increase productivity!” What sounds very reasonable on a country scale could be damaging on a company level....
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