28 Mar 2014
Each improvement project undergoes two general phases, As-Is and Should-Be. Analysing is about understanding the problem, identifying and confirming the...
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6 Jan 2014
Identifying knowledge and skill set of a candidate is rather easy. Finding the right mind-set is a more difficult task....
30 Nov 2013
Project selection for improvement is taken rather seriously. Some companies have even developed highly sophisticated methods for to ensure project...
20 Feb 2013
Over the last decade, companies and organisations in nearly every industry all over the world have introduced Lean Six Sigma...
10 Dec 2012
Job redesign is about redesigning the tasks in a job so that it fits staff and business needs. For instance,...
16 Sep 2012
Continuous improvement does not start with massive Lean Six Sigma or Innovation initiatives. Continuous improvement needs to be part of...
18 Jul 2012
No one delivers defective parts, wrong information or even typos in emails intentionally. It is usually our processes that allow...
29 May 2012
You will know when Six Sigma is finally part of your organisation’s bloodstream because it will no longer be necessary...
15 Apr 2012
Lean application outside of the manufacturing sector is frequently met with scepticism. Oft cited reasons are that service providers do...
28 Jan 2012
Strategy Deployment is Key Strategy Deployment is as Important as Having the Right Strategy. Developing a compelling vision and mission...
11 Dec 2011
Olympic Games are unthinkable without the invaluable support of thousands of volunteers. For most organising committees, this fact alone posts...
23 Nov 2011
In response to evolving conditions, you came to realise that your organisation must change. Change leadership consists of project sponsor,...
31 Oct 2011
Ting is a sophisticated traditional Chinese character that exemplifies the most important activity related to customer service in an impressive...
8 Sep 2011
Captured on a sunny Sunday Morning in Singapore – Inspired by our beautiful nature. Photos by UK....
2 Sep 2011
The leverage to the secret of contextual thinking is that the more you build trust in the existing managerial paradigm...
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