4 Jul 2010
To find the most valuable Six Sigma projects – ones with the highest system-level leverage – can require systems thinking...
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1 Jun 2010
Increase in productivity can be achieved in multiple ways. The myth of implementing IT support as cure-all for productivity problems...
6 May 2010
The DMAIC toolkit is excellent for solving technical complexity problems. However, Lean Six Sigma tools are not as adept at...
25 Apr 2010
Besides business and functional know-how, a successful leader must have competencies in leading change and improving, designing and managing processes....
20 Apr 2010
Some time ago, I was facilitating a Six Sigma project group involved in solving a process challenge. This group had...
8 Mar 2010
Rejecting a null hypothesis when it is false is what every good hypothesis test should do. The “power of the...
26 Feb 2010
New undertakings or experiences are always challenging at first. This is no different when Schenker Singapore (Pte) Ltd, a transportation...
30 Jan 2010
A typical Friday evening starts with a family dinner in a nice atmosphere. This time we decide to visit one...
22 Jan 2010
A couple of months ago, I was having lunch with the Chairman of a medium-sized contract manufacturing company in Singapore....
8 Dec 2009
Coaching is “Expanding a person’s capacity to take quicker, more effective actions.” Robert Hargrove. In a coaching culture people continually...
1 Nov 2009
Everyone, undoubtedly, has had the unenviable honour of experiencing ‘bureaucratic government processes.’ Be it applying for your first ID or...
28 Aug 2009
Six Sigma has been developed decades ago and fine-tuned by many companies since then. However, there is no ISO standard...
21 Jul 2009
The job of purchasing is obviously to source for reliable suppliers who deliver products conforming to specification on time within...
4 May 2009
“Don’t use Six Sigma to tackle special cause variation!” is one of the common phrases being repeated by Lean Six...
2 Mar 2009
Against the common belief, statistical knowledge is not a criterion for selecting your Belts. However, the capability to acquire new...
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