In today’s fast-evolving world, transformation is not just a buzzword; it’s a necessity (Barack Obama about Change). Organisations, whether public or private, are under constant pressure to adapt, innovate, and…
How many times have you heard someone say “Cannot” in response to a new idea? It’s a habit that many of us encounter far too often. You present an innovative…
In today’s fast-evolving world, transformation is not just a buzzword; it’s a necessity (Barack Obama about Change). Organisations, whether public or private, are under constant pressure to adapt, innovate, and…
In today’s fast-paced world, innovation is no longer just a buzzword – it’s a necessity. Companies that fail to innovate risk falling behind.…
When I ask someone how they are, more often than not they respond, “I am busy”. And it seems they feel good saying that. When asking further they usually make…
Having had the privilege of working at the Singapore Ministry of Manpower (MOM), I was deeply immersed in a culture that embraced a powerful vision – “A Great Workforce, A…
When Homer’s Odysseus, the king of Ithaca, entrusted his son Telemachus to his old friend Mentor as he left for the Trojan War, he did not know that this act…
“We have a problem. Our staff turnover is quite high; our people make many mistakes and do not take any initiative. Moreover it seems to be impossible to hire an…
Since 2020, most knowledge workers in organisations worldwide had to start switching to remote work. Does this impact employee engagement?…
Since 2020, most knowledge workers in organisations worldwide had to start switching to remote work. Does this impact employee engagement?…
“But my job does not require me to be creative. I am not sure why I need to attend this workshop”, was the statement we received recently from a participant…
Running improvement projects in a wide variety of service organisations over the last couple of years, I had to relearn what I thought I had a good grasp of already. I had to restudy the basic drivers of productivity and process efficiency. Yes, it is certainly possible to drive productivity by process changes.…
The digital revolution not only opens up new opportunities for how organisations arrange work and structure themselves, but it also necessitates new ways of working and leading high performing teams…
When the Chinese talk about Crisis, they talk about Danger and Opportunity. Sometimes we miss the latter because we are so captivated by the former.
Therefore, let’s discuss the chances and opportunities we have now to redefine our future. Let’s just think about one not completely new topic: working from home.…
During my time at one public service organisation in Singapore, I recognised one day that I had a problem calling my staff by their name. Even worse, I did not know anything about my more junior level officers. Of course, I met my managers and deputies quite often. But, some of the executives I did not have any chance to engage in a chat with.…
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