Category Archives: Leadership

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Cultivating an Improvement and Innovation Mindset

Not continuous improvement nor innovation have to start with massive initiatives. To the contrary, it needs to be part of the DNA of an organisation if you want to ensure that your aforementioned initiative is successful and lasting.

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Recognising The Coach-able Moment

In a coaching or mentoring relationship, finding the right moment for performing the coaching is critical. Often, coaching attempts go wrong because the moment is just not right. But, how do you know whether it is a good time for coaching? Just ask yourself whether you have the right essentials for coaching someone.

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Revisiting Management by Walking About (MBWA)

Management by Walking About (MBWA) is a powerful way of measuring the pulse of your organisation. For a leader, this is probably the only way of getting first-hand information about what is going on on the ground. You will be surprised what you learn about your organisation.

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Banking – A Productivity Gold Mine

Have you ever considered how much unnecessary paper you receive from banks, you immediately feed into the bin? Rethinking the process from time to time does not seem very popular in banks. Just doing the same old thing over and over again is much easier. In banking lies the real productivity gold mine.

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No One Makes Mistakes on Purpose

“Bob is not doing his job. Always mistakes. What should I do with him?” “Mary has messed up our relationship with a key client. I had to step in to save the day.” Having done a multitude of projects in all kinds of private and public organisations, we have frequently encountered these and other remarks by […]

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Difficult Conversations – Keeping Mentoring Relationships on Track

The Quality of a Relationship relies on the Quality of the Conversation. At some point in a mentoring relationship, the need for a difficult conversation will arise. Whereas every conflict is different, and there is no one-size-fits-all advice, there tend to be patterns to what goes wrong, and what helps. Every difficult conversation has three […]

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Increasing Productivity by Living our Values

On a recent trip to Japan, I took a Shinkansen high- speed train from Kyoto to Tokyo. The train was scheduled to arrive at Tokyo Station at 9.03pm. Since I had made an appointment to meet a good friend after arrival, I asked the train conductor whether we would be on time. The conductor looked at me, […]

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The Power of Your Career Vision

“Uwe, what is your career vision?” was Steve’s first question during my job interview many years ago. As a German I was not really prepared for this kind of question. In the German language the word for career is “Karriere”, which is reserved for someone with outstanding professional accomplishments like Franz Beckenbauer, Robert Bosch or […]

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Being a Mentor – How Not to Disserve Your Mentee

When you agree to mentor another person, you offer to help someone in his/her development in the organisation. By mentoring, you have no agenda of your own and thus you are able to create a safe arena within which to develop a trusting relationship. Mentoring is not always easy and as natural as we expect. […]

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Management by Walking About

Annual culture surveys are not good enough to connect managers and their staff. They are too formal and deliver only lagging information in a very stringent way. They cannot measure the daily pulse of the organisation. Other ways are needed to help sensing the heartbeat of the firm. Try Management by Walking About.

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