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Amy BC Tan
Amy is currently the Director for Centre of Organisational Effectiveness. She has more than 20 years of experience in human resource management and organisational development in various industries. She has held senior leadership positions with Nokia, Aon, Ministry of Manpower and Singapore 2010 Youth Olympic Games Organising Committee. She has led the transformation of the HR functions and several organisational development initiatives for several organisations. Amy is also certified as Lean Six Sigma Black Belt, an accredited practitioner in executive coaching and psychological instruments such as MBTI (Myers Briggs Type Indicator®), DiSC, Harrison Assessment and Belbin Team Roles.
BPR, Cases, Lean Six Sigma, Service, Staff Development

Increase Productivity? How To…

Increase in productivity can be achieved in multiple ways. The myth of implementing IT support as cure-all for productivity problems has generally proven wrong. Sometimes IT is being used to speed up broken processes … to generate the same old problems, but faster. Focussing on the process, rethinking the way the work gets done, redesigning and improving the flow of activities in all kind of functions will more likely produce results. As a side-effect, it will contribute to staff development and enforcing leadership.

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