Category Archives: Enablers

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Is Group Coaching Possible?

Coaching is about believing in someone and then taking action to help that person to be his or her very best. Some months ago, the managing director of an MNC approached me to develop a team of four operations managers with some people and management skills. Three of them were promoted recently but have not […]

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Manager as Coach

To be a good coach is hard work. Coaching requires a set of skills that need to be built. The journey as a coach is a long but rewarding one. How will we know when we have arrived? “With the best of leaders, when the work is done, the project is completed, the people all say, ‘We did it ourselves.’” Lao Tzu

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Beyond HR Data Analytics – Competencies HR Professionals Should Possess

HR professionals with knowledge of Lean Six Sigma tools and HR Data Analytics can deliver better service to their customers – their leaders and colleagues. Identifying requirements and gaps, analysing, improving and innovating processes as well as ensuring the performance long-term are valuable business partners.

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Cultivating an Improvement and Innovation Mindset

Not continuous improvement nor innovation have to start with massive initiatives. To the contrary, it needs to be part of the DNA of an organisation if you want to ensure that your aforementioned initiative is successful and lasting.

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Don’t Automate, Obliterate!

Only a small percentage of improvement during our business simulation is due to IT support. Most of it is a result of understanding the process and optimising the flow using good old BPR tools. However, with the availability of cloud-computing and apps for all nearly all tasks, we seem to have forgotten what matters.

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Recognising The Coach-able Moment

In a coaching or mentoring relationship, finding the right moment for performing the coaching is critical. Often, coaching attempts go wrong because the moment is just not right. But, how do you know whether it is a good time for coaching? Just ask yourself whether you have the right essentials for coaching someone.

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Revisiting Management by Walking About (MBWA)

Management by Walking About (MBWA) is a powerful way of measuring the pulse of your organisation. For a leader, this is probably the only way of getting first-hand information about what is going on on the ground. You will be surprised what you learn about your organisation.

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Banking – A Productivity Gold Mine

Have you ever considered how much unnecessary paper you receive from banks, you immediately feed into the bin? Rethinking the process from time to time does not seem very popular in banks. Just doing the same old thing over and over again is much easier. In banking lies the real productivity gold mine.

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Strategic Workforce Planning

Strategic workforce planning is the process of matching workforce demand and supply over a foreseeable time period. Organisations conduct workforce planning that builds upon quantitative activities such as headcount planning and workforce analytics, and use these data as part of qualitative decisions to support and implement organisational strategies.

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No One Makes Mistakes on Purpose

“Bob is not doing his job. Always mistakes. What should I do with him?” “Mary has messed up our relationship with a key client. I had to step in to save the day.” Having done a multitude of projects in all kinds of private and public organisations, we have frequently encountered these and other remarks by […]

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