No one delivers defective parts, wrong information or even typos in emails intentionally. It is usually our processes that allow and sometimes even enforce mistakes to happen. If we were able to help our staff in improving and simplifying our processes, they would do their job in good quality. Poka Yoke would help.Continue Reading...
“We need to increase productivity!” What sounds very reasonable on a country scale could be damaging on a company level. Now, after nearly two years of recession the economy is back on track, i.e. companies of all sectors sell more. This is good news, isn’t it? It brings our productivity to new heights, meeting and […]Continue Reading...