Especially in service organisations, productivity is usually quite low due to a lack of efficiency caused by a missing focus on the process.
We often accept Rework as Normal Part of the Process.…
Especially in service organisations, productivity is usually quite low due to a lack of efficiency caused by a missing focus on the process.
We often accept Rework as Normal Part of the Process.…
“We need to increase productivity!” What sounds very reasonable on a country scale could be damaging on a company level.
Now, after nearly two years of recession the economy is back on track, i.e. companies of all sectors sell more. This is good news, isn’t it? It brings our productivity to new heights, meeting and even surpassing the levels we had seen before the recession. Stop! This is not really good news. This is expected news. Every company – well managed or not – will be able to show these figures. The question is: have companies used the time of low productivity to expand the productivity potential in preparation for the future?
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