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Business Process Reengineering

Public Workshop – In-house Workshop – Live Webinar

Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary modern measures of performance, such as cost, quality, service, and speed. Michael Hammer, 1993

Learning Objectives

By the end of this two-day workshop, you will be able to:

  • Understand the meaning of BPR and put it in context of Integrated Business Services Division.
  • Gain understanding of process mapping, its application and benefits.
  • Have a consistent approach and terminology to process mapping.
  • Understand value stream mapping, identify waste and practices behind 5s concept.
  • Have a personal action plan to work on a project that impacts their area of work.

Topics Covered

Amongst others, the following topics will be covered:

  • Overview of Business Process Reengineering (BPR), What is BPR, History of BPR.
  • Understand business strategy and customers requirement.
  • Establish process priorities – gaps, inefficiencies, waste, automation potential.
  • Design future process and structure.
  • Derive workforce priorities – staff strength, competencies, development roadmap.

Recommended for

Managers and team leaders who consider to deploy business process reenginerring in their organisation.

Anyone who wants to have a deeper understanding of BPR methodology and related tools.

About the Facilitator

Dr Uwe H Kaufmann and Amy BC Tan.

Registration and Enquiry

Price/Pax:  SGD 1,588.00

Public Workshop: TBD

For enquiries and registration, kindly contact us at Tel +65 6100 0263 or WhatsApp +65 9068 1578 or Email Wo******@CO**********.com.

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