Our Lean Innovation Training (LIT) features an amalgamation of powerful Lean Six Sigma (LSS) tools with a selection of Creative Problem Solving (CPS) tools. This combination results in an intervention that
The following table compares the utilisation of tools/concepts in Lean Six Sigma (LSS) Green Belt training and Lean Innovation Training (LIT).
Phase | Tools Used | LSS | LIT |
Define | Project charter | ☑ | ☑ |
SIPOC process map | ☑ | ☑ | |
Voice of the customer (VOC) | |||
Proactive and reactive customer feedback | ☑ | ☑ | |
Customer satisfaction data analysis | ☑ | ||
Kano analysis | ☑ | ☑ | |
Stakeholder analysis and communication plan | ☑ | ☑ | |
Idea box | ☑ | ||
Future scenario | ☑ | ||
Measure | Sampling | ||
Sample size | ☑ | ||
Confidence interval | ☑ | ||
Data collection plan | ☑ | ☑ | |
Data plots | |||
Bar and column chart | ☑ | ☑ | |
Box plot | ☑ | ☑ | |
Histogram | ☑ | ||
Scatter plot | ☑ | ☑ | |
Marimekko chart | ☑ | ||
Ishikawa diagram | ☑ | ||
Reverse brainstorming | ☑ | ||
Process performance metrics | |||
Customer satisfaction score | ☑ | ☑ | |
Defects per million opportunities (DPMO) | ☑ | ||
Yield | ☑ | ☑ | |
Sigma level | ☑ | ||
Process efficiency | ☑ | ☑ | |
Gage R&R | |||
Attribute gage R&R | ☑ | ||
ANOVA gage R&R | ☑ | ||
Analyse | Deployment flow chart | ☑ | ☑ |
Spaghetti flow chart | ☑ | ☑ | |
Value stream analysis | |||
Value stream map (VSM) | ☑ | ☑ | |
7 wastes | ☑ | ☑ | |
Takt time calculation | ☑ | ☑ | |
Process efficiency calculation | ☑ | ☑ | |
Regression | |||
Simple linear regression | ☑ | ☑ | |
Multiple linear regression | ☑ | ||
Regression with Discrete Factors | ☑ | ||
Non-linear regression | ☑ | ||
Hypothesis tests | |||
T-test | ☑ | ☑ | |
Paired t-test | ☑ | ||
One-way ANOVA | ☑ | ||
F-test, Bartlett test, Levene test | ☑ | ||
Two-proportion test | ☑ | ☑ | |
Chi-square test | ☑ | ||
Non-parametric tests | ☑ | ||
Basic design of experiments (DOE) | ☑ | ||
Improve | Brainstorming | ☑ | ☑ |
Webbing | ☑ | ||
Analogies | ☑ | ||
Substitute, combine, adapt, modify, put to another use, eliminate, reverse (SCAMPER) | ☑ | ||
Idea box | ☑ | ||
Reverse brainstorming | ☑ | ||
Forced connection | ☑ | ||
Solution selection matrix | ☑ | ||
Effort-impact-matrix | ☑ | ||
Failure-mode-effects-analysis (FMEA) | ☑ | ||
Implementation plan | ☑ | ☑ | |
Stakeholder analysis and communication plan | ☑ | ☑ | |
Change management plan | ☑ | ☑ | |
Force-field-analysis | ☑ | ||
Control | Process management plan | ||
Process monitoring with attribute control charts | |||
np-chart | ☑ | ||
p-chart | ☑ | ☑ | |
c-chart | ☑ | ||
u-chart | ☑ | ☑ | |
Process monitoring with variable control charts | |||
I chart | ☑ | ☑ | |
X-bar chart | ☑ | ||
R chart | ☑ | ||
EWMA chart | ☑ | ||
CUSUM chart | ☑ | ||
ROI analysis | ☑ | ☑ | |
Statistical Proof of Improvement | ☑ | ☑ | |
Software | MS Excel with Analysis ToolPak | ☑ | ☑ |
SigmaXL or | ☑ | ||
Minitab or | ☑ | ||
R | ☑ |