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Their practical insights and hands-on approach resonated with our team members, sparking meaningful discussions and inspiring innovative solutions. Uwe and Amy’s ability to blend theoretical concepts with real-life examples from the F&B sector helped us grasp complex ideas and envision their application in our day-to-day operations.
Beyond just imparting knowledge, Uwe and Amy fostered a collaborative environment where every team member felt valued and empowered to contribute. Their guidance equipped us with the tools and strategies necessary to embrace change and drive continuous improvement within our organisation.
Thanks to COE Pte Ltd’s workshop, our team is now better equipped to navigate the dynamic day-to-day operations with confidence and agility. We wholeheartedly recommend Uwe’s and Amy’s expertise to any business looking to stay ahead of the curve and thrive amidst change.
In particular, Amy helped us to understand the role of human capital in business strategy and how it provides future direction. This allowed us to develop a comprehensive talent development strategy that aligned with our goals and objectives.
At every phase of the project, Amy has been very professional and helped us to understand the concepts and tools used in the HCDP which lived up to their commitment to provide quality service with kindness and care for our business. She demonstrated professionalism which has far exceeded our expectations. Their team’s expertise has been invaluable to our business and we have seen great success as a result.
We look forward to continuing our relationship with COE for many years to come.
Beginners definitely will benefit from the highly technical concepts made approachable as the authors are adept at explaining challenging topics in simple language, and the materials are presented in a highly systematic, step-by-step and coherent manner. Practitioners also stand to gain new insights from this book, and the book will come in handy as a quick guide book for refresher purposes.
And the many case studies incorporated are very useful, illustrating effectively how the various techniques and processes introduced are practiced in real life. All in all, this book is pleasant to read and worth owing. It offers a comprehensive and in-depth view about the subject matter.
It was a pleasure for Noel Gifts International Ltd to partner COE Pte Ltd to develop a foundational understanding of the concepts and tools used in the Lean Six Sigma (LSS) methodology in a customised approach to achieve maximum benefits for the company. This project commenced in June 2020. There were 22 of us, divided into 6 teams. We were being trained and coached on the concept of LSS and how it can be applied to improve company business processes so that we can be more efficient and effective in our work.
The commencement of the project was challenged as we were in the midst of Covid-19. Nevertheless, both Uwe and Amy have been very dedicated, helpful and professional throughout the training. Even going to the extra mile to coach and go through our project materials through consultations with each of the small groups. They have made the session fun and enjoyable, though the training was conducted online.
At every phase of our training, our Management was also kept informed with progress reports. And at the end of the programme, they also provided project follow-up recommendations to ensure that the company could yield more.
And the many case studies incorporated are very useful, illustrating effectively how the various techniques and processes introduced are practiced in real life. All in all, this book is pleasant to read and worth owing. It offers a comprehensive and in-depth view about the subject matter.
Throughout the duration of the survey, the COE team was very efficient and delivered prompt and clear clarifications and responses to our queries. The team also diligently provided frequent updates on the progress of the survey, allowing us to have clear overview of the project. Furthermore, Uwe and his team displayed great ability to accommodate to our requests, all the while displaying high level of professionalism. Uwe and team provided significant insights to the survey findings, and presented them in a clear manner, utilising efficient visualisations tools at their disposal to ease our comprehension of the data findings.
In addition to that, the actionable recommendations provided to us at the end of the presentation proved very useful in charting the way forward for our team.
Overall, it was a truly positive experience working with COE, and considering their demonstration of both standard and professionalism of the highest level, we would certainly recommend their remarkable service.
We contracted with COE Pte Ltd for Competency Framework development. Amy and her team supported stakeholder engagement and effectuated crafting of the framework and supporting corresponding learning guidelines. From which, leaders and managers were equipped with clear tools for structured people development and succession planning.
In addition to the above, Amy and her team facilitated classroom as well as individual-based coaching for leaders and managers. Coupled with Community of Practices and life application of learning, stakeholders were primed with essential skills necessary on the journey towards excellence.
We value Amy’s and her team’s vast experiences and flexibility to connect with young potentials as well as matured leaders. These strengths will certainly bring value to organisations in collaboration.
The workshop flow was designed in a way such that there was no dull moment in the class, and Amy and Uwe were very deft in adjusting the learning pace and workshop deliverables based on the participants’ tacit feedback. Because of Amy and Uwe’s enthusiasm and genuine desire to upskill the participants, they were able to master the fundamentals and produce good work during the workshop. Amy and Uwe’s work ethics are also highly admirable, in helping the participants over and beyond their obligations by addressing queries and providing consults outside the workshop. Overall, it was a great pleasure working with them.
Both, Amy and Uwe exemplified a high level of professionalism and also going beyond the extra mile. … We strongly recommend them for HR and Business Process consultancy work.
The company COE Pte Ltd with the project leader Amy BC Tan has been able to conduct this project very professionally. During training sessions as well as at the consulting stage, Amy Tan, Uwe Kaufmann and Ben Peh have been engaging our department heads and project stakeholders successfully.
As part of this project, SUTD’s own cross functional team of high potential staff was to be trained and guided through the different project stages with the objective of building internal capabilities for workforce planning. COE has been partnering with them to develop their capabilities effectively.
The senior management team of SUTD received COE’s comprehensive report and is in the phase of planning the implementation of COE’s recommendations.
Both, Amy and Uwe exemplified a high level of professionalism and also going beyond the extra mile. We always appreciate the great working relationship we have with both of them.
We will not hesitate to work with COE Pte Ltd again should the opportunity arise. We strongly recommend them for HR and Business Process consultancy work.
The team had conducted focus group discussions to gather feedback, met with the president to understand our gaps, and had guided us in creating buy-in from all levels of staff. The effort put in by Amy and her team is very much appreciated. We are very thankful for the immense support and guidance.
We will not hesitate to recommend COE Pte Ltd to others because Amy always does her best and had exceeded our expectations in the delivery of this project.
The company, led by Ms Amy Tan and Mr Uwe Kaufmann, was able to lead the project professionally. We are very pleased with the outcome and were impressed with both the methodology and the people we dealt with throughout the project.
They are very thorough and committed to work beyond the scope of the project in recommending solutions that add value to our processes. They have exceeded our expectations in every way with unsurpassed professionalism for this project.
We will not hesitate to work with COE Pte Ltd again should the opportunity arise. We strongly recommend them for HR consultancy services.
Great programme if you are in the Service Sector.
Verizon in 2018
Geli was able to convince me that I can do it…
KL, Malaysia
Facilitator did an extremely good job in engaging the participants. Discussions and interactions was a good reminder of how different personalities work together.
Aon Singapore in 2018
The coach has done a marvellous job during our coaching engagement. I will practice and try out some of the ideas put forth to me. … This coaching has brought fresh perspectives on personal challenges and also clarity on the actions required to reach personal goals. … Hope to engage in more coaching sessions with you when the time is right in future.
in 2017
Excellent course. Concise and practical. All of us were highly motivated and participative. The consultant (Lam Moy Yin) did an excellent job. Two thumbs up.
in 2016
Amy has clarified my years of dilemma on how to mentor and what mentoring meant.
This course has guided us to conduct better mentoring relationship with our mentees.
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