Many companies spend considerable amounts of money on customer surveys every year. Customer survey results are being used to amend strategies, design new products and services, focus improvement activities and … to celebrate success. Because the impact of customer service results can be quite hefty the data driving important decisions shall be trust-worthy. And, the … Continue reading Great, We Have Improved … or Not?
Copy and paste this URL into your WordPress site to embed
Copy and paste this code into your site to embed